Obi writes about operations, strategy, and what it actually takes to build a business that scales. Senior contributors from our specialist network bring their own perspectives on specific topics where their experience runs deep.
Growing businesses add staff every year and still can't scale, because nobody's actual job is managing people. Here's why that gap forms, and what closes it.
Most African founders think they're bad at hiring. They're not. They're running a people-dependent business inside a system that was never designed to onboard, retain, or develop anyone.
The question isn't "do you have processes." The question is: does this business work when you're not in the room? Here's how to answer it.
There's a moment in every growing African business where the same instincts that built it start to break it. Understanding that inflection point is the difference between scaling and stalling.
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